Shipping policy
Last updated: May 3 2026
At Cherry Vow, we aim to provide a smooth and reliable delivery experience.
Processing Time
Orders are processed within 3 business days after payment is confirmed. You will receive a confirmation email once your order has been shipped.
Shipping Time
Shipping times depend on the product.
CherryVow™ Cordless Hair Straightener
Estimated delivery times:
- Europe: 7–10 business days
- North America (United States & Canada) + Australia: 8–14 business days
- Asia & Oceania: 4–10 business days
- Middle East: 10–15 business days
- Africa: 13–30 business days
CherryVow™ Portable LED Mirror Power Bank
Estimated delivery times:
- Europe: 13–18 business days
- North America (United States & Canada) + Australia: 13–18 business days
At checkout, please verify if we can ship to your address by selecting your country. You can always check if you see “Receive by … [your country flag & ISO code]” on the product page of the item you’re interested in, it means your location is eligible for delivery.
Please note that delivery times may vary depending on the product, destination, and external factors.
Shipping Costs
Shipping costs are calculated at checkout. From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email. You can use it to track your order in real time.
Delays
While we do our best to deliver your order on time, delays may occur due to:
- High demand periods
- Customs processing
- Carrier delays
We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping address is correct before placing your order. Once an order has been processed or shipped, we are unable to make changes to the delivery address. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout. In such cases, we are unable to offer refunds or replacements. Customers may need to place a new order with the correct information.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the carrier directly.
For any questions regarding shipping, please contact us at:
contact@cherryvow.co